rummy star
rummy star
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This app is available for your device
rummy star
This app is available for your device
Contact
+91 4449000500
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy star?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. Once logged in, you won't need a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait a few moments and then try clicking on the send OTP option again. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, email your updated KYC details to our customer support system to facilitate a smooth account transfer. This will help resolve any account issues and ensure a seamless shift to your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should allow you to access the app seamlessly.
Q1: What is the minimum withdrawal amount in the rummy star?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other available options. Withdrawals are only allowed on earned funds from gaming, not on bonus amounts. You can't withdraw the bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours. This delay is an exception to the usual speedy process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings, and if your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, contact their care centre for assistance.
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